Goverment Jobs
Published
February 11, 2019
Location
Snohomish, Washington
Category
Job Type

Description

Description

Snohomish County Parks, Recreation and Tourism is accepting applications for a Seasonal Office Assistant II to work approximately 15 to 20 hours per week from April 15 - Oct 15 in the Administration Office located at Willis Tucker Community Park.

This position will support the Parks Reservation/Facility Specialist to: process facility reservations and activity registrations; work with clients to best accommodate their needs while clarifying facility/program amenities, availability and/or restrictions; processes payment and confirmations and to perform a variety of complex office duties.

HOW TO APPLY:
Complete an on-line application. It is the applicant's responsibility to verify that information provided is accurate and submitted by the closing date. Snohomish County WILL NOT modify or change any answers submitted by an applicant.

WHAT TO EXPECT:

  1. On-line application, to be submitted by the close date.
  2. Minimum Qualifications: Applications will be screened for minimum qualifications.
  3. Supplemental: Supplemental questions will be scored.
  4. Interview: Applicants who qualify for an interview will be notified by email with instructions on how to self-schedule an interview.

Snohomish County is an equal opportunity employer committed to an inclusive, multicultural workplace. Job Duties

STATEMENT OF ESSENTIAL DUTIES

  1. Assists the general public in person or on the phone by answering questions, taking complaints, explaining services, policies, procedures and schedules; locates information from county records and provides it to the public as requested.
  2. Acts as a receptionist (as needed) with emphasis on directing the general public to the appropriate source of information or service.
  3. Receives, processes and issues various forms, notices, orders; reviews items for accuracy, completeness, required stamps and signatures; forwards documents to other offices as necessary.
  4. Enters data; sets up and maintains files and filing systems; retrieves information and purges files as needed.
  5. Prepares correspondence, such as: notices, reports, letters, forms, and documents.
  6. Performs duties of subordinate level employees; may act as a lead worker over subordinate level employees.
STATEMENT OF OTHER JOB DUTIES
  1. May collect and balance fees; makes change; may prepare bank deposits and remittances.
  2. May be required to make county deliveries to other county job sites.
  3. Performs related duties as required.
  4. For Public Works Road Maintenance only ? may act as backup to the Courier and may be required to complete the mail run on a scheduled or unscheduled basis.
Minimum Qualifications

One (1) year of office experience; OR, any equivalent combination of training and/or experience that provides the required knowledge and abilities. Must pass job related tests.

SPECIAL REQUIREMENTS

Valid Washington State driver's license may be required.

Additional Information

KNOWLEDGE AND ABILITIES

Knowledge of:

  • standard office practices and procedures
  • the rules of grammar, spelling, punctuation and word usage
  • basic arithmetic

Ability to:

  • assist the public in determining what their needs are
  • quickly learn the names, locations and functions of departmental activities
  • communicate effectively with people of all ages and from a variety of cultural, economic and ethnic backgrounds
  • type accurately
  • maintain records and prepare related forms, documents, correspondence and reports
  • learn and retain complex procedures, laws and regulations
  • clearly explain policies, procedures and schedules
  • work with minimum supervision
  • follow oral and written instructions
  • read, interpret and categorize data rapidly and accurately
  • operate standard office equipment
  • meet deadlines and cope with interruptions
  • make arithmetic calculations
  • maintain records and prepare required reports
SUPERVISION

Employees receive general supervision from a supervisor or an administrative superior as assigned.

WORKING CONDITIONS

The work is performed in the usual office environment. May be required to lift up to 50 pounds.

When performing as back-up to the Public Works Courier in Road Maintenance: This involves pick up and delivery work with extensive travel to locations throughout the county, where the employee may be exposed to hazards resulting from traffic and inclement weather. May be required to work flexible schedule to provide required services. Loading and unloading a vehicle and moving objects' weighing up to eighty (80) pounds is required. Moving between a county vehicle and mail sites is required.

Snohomish County is an Equal Employment Opportunity (EEO) employer.
Accommodations for individuals with disabilities are provided upon request.
EEO policy and ADA notice

Snohomish County offers a comprehensive benefits package to employees that receive a regular appointmentwho work at least 20 hours a week.
Visit www.snohomishcountywa.gov/Benefits to learnmore about the following benefits.

County Benefits

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Retirement
  • Basic Group Term Life Insurance/ Accidental Death and Dismemberment (AD&D) Insurance
  • Long Term Disability (LTD)
  • Commuting Benefits
  • Employee Assistance Program (EAP)
  • Partners for Health Employee Wellness Program
  • Leave & Holidays

Voluntary Benefits

  • Deferred Compensation 457(b)
  • Supplemental Group Term Life Insurance
  • Additional Accidental Death and Dismemberment Insurance (AD&D)
  • Flexible Spending Accounts (FSA)
  • Supplemental Individual Insurance Policies

Healthcare Premiums

  • Regular full-time employees: If you work 35 or more hours per week, you will pay thesemonthly premiumsfor medical insurance.The County pays themonthly premiumsfor vision, dental, and basic life insurance.
  • Regular part-time employees: If you work between 20 and 34 hours per week, you will paypro-rated monthly premiumsfor medical, dental, vision, and basic life insurance. The County's contribution toward the premium for an employee in a regular part-time appointment will be pro-rated in an amount equal to the F.T.E. percentage the employee is assigned.

Note: Temporary employees, seasonal employees and paid interns may be eligible for medical insurance benefits. Review the County'sACA Employer Shared Responsibility Guideto learn more.

01
Following are a series of supplemental questions designed to assess your job related experience and qualifications. Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each question truthfully and that your responses can be verified from information included within the application?

  • Yes
  • No
02
Do you have One (1) year office experience; OR, any equivalent combination of training and/or experience that provides the required knowledge and abilities.

  • Yes
  • No
03
Do you have experience applying organizational customer service policies and communicating policies to customers?

  • Yes
  • No
04
Do you have the ability to effectively communicate, both verbally and in writing?

  • Yes
  • No
05
Do you have word processing, data entry, and/or personal computer experience?

  • Yes
  • No
06
Essay #1: Describe your experience working with customers and the public and how you handle complaints.

    07
    Essay #2. Describe your experience in using Microsoft applications as well as your experience in the use of other software systems, including data entry or reservation software. Include job title, length of employment, and scope of responsibilities for each applicable position.

      08
      Essay #3. Describe a time when you were asked to perform a task that you didn't know how to perform. What actions did you take? Is there anything you would have done differently?

        * Required Question

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