Goverment Jobs
Published
March 12, 2019
Location
Missouri City, Texas
Category
Job Type

Description

Definition

This is an entry-level, technical staff, full-time position with the City of Missouri City Police Department. Generally working 2nd and 3rd shift, weekends and holidays. The incumbent is responsible for dispatching police, fire and animal control personnel to emergency and non- emergency calls for service in the City.

Examples of Work

?Respond to emergency calls for service, collect essential information from callers; determine nature of emergency; dispatches appropriate personnel; assist callers according to Departmental policies and procedures;

?Provide information to police or fire personnel; refer non-emergency calls to appropriate departments; enter data into division, department or similar databases; and assist walk-in visitors;

?Perform clerical or administrative duties; research information as requested or directed; provide information to the public and other departments; and process various documents;

?Record and maintain systems and jail board logs;

?Develop and maintain familiarity with the City's geography;

?Must be able to work any shift, weekends and/or holidays;

?Perform other related duties as assigned;

?Subject to 24-hour recall.

Education, Experience, or Certification

A High School Diploma or General Education Development (GED) Certificate and a minimum of 40 words per minute are required. One year or more professional experience as a public safety dispatcher is preferred. Prior experience as a dispatcher, customer service representative or closely related experience is desired.

EXPERIENCE PREFERRED BUTNOT NECESSARY
TEST DATE:4/17/2019
Supplemental Information

The Department of Human Resources & Organizational Development may consider an equivalent combination of education, training and/or experience.

2019 EMPLOYEE BENEFITS

The City of Missouri City is located less than 30 miles from Downtown Houston and is a great place to live, work and play. For many individuals, working for the City provides a dual reward. First, it is their way of giving back to their community; secondly, it is a noble way of making a difference in the lives of everyone who turns to City government for its services. With more than 300 full-time employees, the City is committed to effective, efficient and responsive service. Furthermore, the City considers its employees its most valuable resource. Therefore, we offer what is arguably one of the most attractive and comprehensive employee benefit packages offered anywhere in the state of Texas.

BENEFITS

MEDICAL (TWO PLANS)

1. BLUE EDGE - HEALTH SAVINGS ACCOUNT (H.S.A) High Deductible Medical Health Plan

  • Provider: Blue Cross Blue Shield
  • Single coverage deductible - $2,000 annually
  • Family coverage deductible - $4,000 annually
  • Single coverage out-of-pocket maximum - $4,000 annually
  • Family coverage out-of-pocket maximum - $6,850 annually
  • Employee pays dependent premium

Contact the City's HR/OD Department for benefits summary, rates and additional details...

Health Savings Account (HSA)

  • Provider: OptumBank
  • Use for qualified medical, dental, vision and pharmaceutical expenses;
  • Max Contribution for employee only $3,500 (per the Internal Revenue Services)
  • City contributes to employee only $1,250
  • Max Contribution for employee/family $7,000 (per the Internal Revenue Services)
  • City contributes to employee/family $2,250
  • Age 55+ Catch Up Provision max $1,000 (per the Internal Revenue Services)
  • Unused balance rolls over to new year Account belongs to employee

Contact the City's HR/OD Department for benefits summary, rates and additional details...

2. PPO

  • Provider: Blue Cross Blue Shield
  • Deductible - Single - $1,000 / Family - $2,000 annually;
  • Inpatient Hospital Expenses = 80% of allowable amount;
  • Out-of-Pocket Maximum = $3,000 individual - $6,000 family (Year);
  • Lifetime Benefits: Unlimited
  • Prescription Drug Co-pays: $10 Generic / $45 Preferred /$80 Non-Preferred/$100 Specialty; $30 Copay.

TWO DENTAL PLANS

1. DHMO

  • Provider: MetLife
  • No deductible; No Annual Maximum
  • Member co-pay depends on procedure
  • Employee pays dependent coverage

Contact the City's HR/OD Department for benefits summary, rates and additional details...

2. PDP (Dental PPO)

  • Provider: MetLife
  • $1,500 per person annual maximum
  • $1,000 orthodontic lifetime maximum
  • Out of network benefits available

Contact the City's HR/OD Department for benefits summary, rates and additional details...

VISION

  • Provider: United Healthcare
  • No deductible

Contact the City's HR/OD Department for benefits summary, rates and additional details...

LIFE INSURANCE

  • Provider: Dearborn National
  • $50,000 Basic Life, Accidental Death & Dismemberment (Paid by the City)
  • $10,000 Group Term Life (Spouse), not to exceed 100% of the employee benefit amount (Paid by the City)
  • Group Term Life (Child(ren))(Paid by the City)
  • Birth to 14 days: $500
  • Age 15 days to 6 months: $500
  • Age 6 months to 26 years (26 is full-time student): $5,000
  • Supplemental Life Insurance available up to $300,000 or 7 times annual salary;

Contact the City's HR/OD Department for benefits summary, rates and additional details...

LONG-TERM DISABILITY

  • Provider: Dearborn National
  • 66 2/3 % of employee salary paid when approved
  • Elimination period = 90 days
  • City Pays premium

FLEXIBLE SPENDING ACCOUNT

  • Provider: Flex Corp
  • Pre-taxed Medical Spending Account
  • Pre-taxed Dependent Care Account

Contact the City's HR/OD Department for current contribution limits and additional information...

SUPPLEMENTAL INSURANCE POLICIES

Provider: Aflac

  • Accident
  • Cancer
  • Heart/Stroke
  • Intensive Care
  • Short-Term Disability
  • Life Insurance

RETIREMENT BENEFITS

TEXAS MUNICIPAL RETIREMENT SYSTEM (TMRS)

  • Statewide retirement system
  • 7 % employee contribution - City Contributes 2 to 1

Visit https://www.tmrs.org/ for additional information

OPTIONAL DEFERRED COMPENSATION

  • International City Management Association Retirement Corp. (ICMA-RC)
  • ROTH ? 457 B (ICMA)
  • American International Group (AIG)
  • Nationwide

Contact the City's HR/OD Department for maximum contribution rates for this year or additional information...

OTHER BENEFITS

HOLIDAYS = 11 paid holidays per calendar year
New Year's Day, Martin Luther King Jr. Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Friday after Thanksgiving Day, Christmas Eve, Christmas Day, and one additional floating holiday for regular, full time employees.

VACATION

0-5 years of service 10 days
6 years of service 11 days
7 years of service 12 days
8 years of service 13 days
9 years of service 14 days
10-15 years of service 15 days
16 years & over of service 16 days

*For those persons working a twenty-four hour shift, which includes sleeping time, each twenty-four hour shift shall be considered to be made up of two twelve hour days.

Employees shall not be allowed to take vacation during their first six months of employment, unless such vacation is approved by the City Manager. Any employee who is separated from City service for any reason during this period will not be compensated for accrued vacation leave.

SICK LEAVE

  • 12 days per calendar year
  • Unlimited accrual
  • Eligible to receive up to 30 days upon service retirement

EDUCATIONAL REIMBURSEMENT

With prior approval of the employee's supervisor and Department Director, the City may reimburse up to 100 % of the cost of tuition, books, lab fees, etc. for work-related courses or degree plans associated with the employee's current responsibilities or workshops/seminars and professional training sessions. This is based on the successful completion of required course(s) with a passing grade of C or better. The maximum reimbursement is $3000 per Fiscal Year.

Contact the City's HR/OD Department for benefits summary, rates and additional details...

EMPLOYEE ASSISTANCE PROGRAM

Provider: UTEAP

  • Confidential counseling for all types of personal or professional challenges;
  • 3 free visits per family member, per problem area, per calendar year;

Contact the City's HR/OD Department for additional information

UNIFORMS

The City provides uniforms and may provide dry cleaning reimbursement to some employees who it requires to wear a uniform; including Police Officer, Firefighters, Public Works employees and Parks & Recreation employees.

WELLNESS PROGRAM

  • Free or reduced health screenings;
  • Annual health fairs;
  • Educational brown bag lunches;
  • Free membership to Tennis & Recreation Center (employee only)

FUN BENEFITS

  • Employee Thanksgiving Luncheon;
  • Employee Christmas Holiday Party;
  • City Sponsored Weight Watchers meeting at work;
  • Public Service Recognition Week (daily events...)
  • Years of Service & Recognition Awards;
01
Which of the following best represents the highest level of education you have earned?

  • Less than high school or GED
  • High school or GED
  • Associates, vocational or technical degree or diploma
  • Bachelor's degree
  • Masters or above
02
Which of the following best represents your keyboarding/typing speed in Words Per Minute (WPM)?

  • 00 - 19 WPM
  • 20 - 29 WPM
  • 30 - 39 WPM
  • 40 - 49 WPM
  • 50 or more WPM
03
Which of the following best represents the field or area in which you earned your experience as a customer service representative, dispatcher, call center specialist or closely related field?

  • None - N/A
  • Other related field
  • Call center/Customer service representative
  • Fire/EMS dispatcher
  • 911 dispatcher
04
Beginning on September 1, 2015, The Texas Commission on law enforcement added required training for Telecommunication Officers, leading to certification. Which of the following best represents your certification status:

  • None/NA
  • Basic Proficiency Certificate
  • Intermediate
  • Advance
  • Master
05
Have you ever been convicted of any felony offense? (A conviction includes probation, community supervision, or deferred adjudication for purposes of this application)

  • Yes
  • Not Sure
  • Would like to discuss during a face-to-face interview
  • No
06
Have you ever been convicted of a Class A Misdemeanor? (A conviction includes probation, community supervision, or deferred adjudication for purposes of this application)

  • Yes
  • Not Sure
  • Would like to discuss during a face-to-face interview
  • No
07
Have you ever been convicted of a Class "B" Misdemeanor? (A conviction includes probation, community supervision, or deferred adjudication for purposes of this application)

  • Yes
  • Not sure
  • Would like to discuss during a face-to-face interview
  • No
08
If you have a Class "B" Misdemeanor conviction, how long ago was said conviction?

  • Not sure
  • Less than 10 years ago
  • N/A
  • More than 10 years ago
09
Have you been cited for a "moving" traffic violation within the past 12 months (e.g., speeding, ran red light, ran stop sign, etc.)?

  • Yes
  • Not sure
  • No
10
Other than a traffic ticket, have you ever been convicted of a Class "C" Misdemeanor? (A conviction includes probation, community supervision, or deferred adjudication for purposes of this application)

  • Yes
  • Not sure
  • No - N/A
11
If you answered "Yes" to the Class "C" misdemeanor question, indicating having a conviction, how long ago was said conviction?

  • Less than 2 years ago
  • Not sure
  • More than 2 years ago
  • N/A
12
Have you ever sold, or possessed a controlled substance with the intent to deliver?

  • Yes
  • Not sure
  • No
13
Have you performed any kind of drug related activity after age 25?

  • Yes
  • Not sure
  • Never - N/A
14
Have you ever used illegal drugs such as cocaine, heroin, speed, steroids, downers, etc.?

  • Yes
  • Not Sure
  • No
15
If you answered "yes" to ever using illegal drugs, how many times did you use?

  • More than 5 times
  • Less than 5 times
  • None - N/A
16
Have you ever used any "hallucinogenic" drugs such as ecstasy, LSD, PCP, or any other types of hallucinogens?

  • Yes
  • Not sure
  • No
17
How many times have you used marijuana, if ever?

  • Not sure
  • More than 20 times
  • Less than 20 times
  • Never - N/A
18
When was the last time you used marijuana, if ever?

  • Not sure
  • Within the last 3 years
  • More than 3 years ago
  • Never - N/A
19
Are you aware of ANY information that would preclude you from assuming the role of Communications Officer (911 Operator) with the City of Missouri City Police Department?

  • Not sure
  • Yes
  • Would prefer to discuss during a face-to-face interview
  • No
20
How often have you taken high risk emergency calls via telephone, such as reports of traffic accidents, requests for assistance related to violent crimes, or similar emergency calls for assistance)?

  • Never - N/A
  • Several times per month
  • Several times per week
  • Several times per day
  • Several times per hour
21
If invited, are you able to attend a two-part (approximately five hour testing process that includes keyboard exam, written test, and similar assessments)?

  • No
  • Not sure
  • Yes

* Required Question