Performs general sales tax fiscal duties, customer service, analysis, administration, and general accounting duties of the City as set forth in the municipal code.
Works under the general supervision of the Budget and Tax Manager
Sales Tax Account Management and Accounts Receivable
Manage the business tax collection module in Caselle including the processing of sales tax licenses to the creation of new customer accounts, processing of sales and accommodation tax returns, and maintaining customer account accuracy. Utilize and develop system reports and internal controls to ensure the accuracy of deposits and returns processed. Manage corrections as needed. Acts as the subject matter expert for the Business Tax Module, OnBase electronic records retention software, and Xpress BillPay, and works directly with the software vendor or IT as needed.
Obtain and maintain a working knowledge of the City tax and licensing codes and regulations, processes and procedures. Assist taxpayers in understanding and complying with the City's sales, use, and accommodations tax laws by providing relevant information, responding to questions and assisting in the preparation of tax returns. Respond to customer inquiries regarding sales tax accounts. Edits, reviews, and updates customer account files to ensure accuracy in Caselle. If applicable to the account: process refunds, maintain and mail out tax return booklets.
Prepare and distribute correspondence related to delinquent accounts on a monthly basis.
Maintain an initial tracking system for collection procedures to assist the auditors' collection efforts and communicating pertinent information as needed. Process the monthly penalty and interest assessments on delinquent past due accounts.
Manage the Single Event licensing process by collaborating with the special event coordinator for the particular event, working with each vendor, reviewing the permits from the Clerk's office, and reaching out to other resources as needed.
Manage and process the annual senior citizen sales tax rebate ensuring the eligibility requirements are in alignment with the policy and code.
Documents policies and procedures as needed.
Review of licenses and permits from other city departments as needed (e.g. liquor license, special activity permits, code enforcement)
Monthly financial posting from the Business Tax module to the General Ledger module.
Monthly account reconciliation of the Business Tax module to the General Ledger module including the correction of reconciling items and preparation of journal entries as needed.
Monthly account reconciliation and preparation of the School Tax Transfer including the correction of reconciling items and preparation of journal entries as needed.
Record and maintain all essential documents in adherence to City's current records retention policies.
Contribute to the Tax Division's educational activities to develop, implement, and present seminars for the public including general sales tax, and other industry specific topics such as accommodations. Create and send out mailings on new processes. Create and Update tax information brochures. Continue public awareness and outreach by networking with other local entities such as the Chamber of Commerce, Main Street Steamboat, and other organizations that coordinate events.
Assist Finance Department on special projects as requested by the Director and or Supervisor
Education and Experience:
(A) Graduation from high school or GED, Associate's Degree in Business, Accounting, Finance or related field.
(B) Any equivalent combination of education and experience in Business, Accounting, Collections or Finance including customer service work.
Necessary Knowledge, Skills and Abilities:
(A) Working knowledge of computers and electronic data processing; working knowledge of modern office practices and procedures.
(B) Skill in operating listed tools and equipment. 10-key skills used frequently.
(C) Ability to perform arithmetic computations accurately and quickly; ability to communicate effectively verbally and in writing; ability to establish successful working relationships; ability to work under pressure and/or frequent interruptions; ability to work with angry or difficult customers.
(D) Maintain confidentiality.
(E) Must be able to read and explain statutes, and regulations that apply to the determination, assessment and collection of revenues.
State of Colorado driver's license.
TOOLS AND EQUIPMENT USED
Personal computer, 10-key calculator, phone, fax and copy machines.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or operate objects, tools, or controls; and reach with hands and arms.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level is usually moderate to noisy.
The City of Steamboat Springs offers Regular Full-time employees numerous benefitsas part of their total compensation package. These benefits are in addition to mandated benefits such as: workers' compensation, unemployment insurance, and social security. Some benefits are provided at no cost to the employee while others require employee cost sharing or contributions. Employees are eligible for most benefits on the first day of the month following date of hire.
Free benefits include:
Term Life Insurance
Short Term Disability
Long Term Disability
Employee Assistance Program
Paid Time Off
Regional Bus Pass - also available to immediate family members
Howelsen Hill Skiing and Skating Pass - also available to immediate family members
Cost sharing benefits include:
401(a) Retirement Plan [City contributes 6% of base salarywith employee contribution of3% to 457] - 5 year vesting schedule
Full-time employees can also take advantage of:
Flexible Spending Account
Dependent Care Account
457 Deferred Compensation Plan
Supplemental Life Insurance