Incumbents in this classification are responsible for managing and administering multiple divisions within Public Works, including but not limited to emergency operations planning, safety, procurement, and tool room operations. Typical responsibilities include: supervising department clerical and administrative staff involved in personnel, payroll, procurement, and accounting activities; consulting with department managers on various administrative issues, administering department information systems; and, developing, recommending, and implementing department policies and procedures. Work is performed under general direction, working from broad goals and policies.
This is an Exempt role.
Work Hours: 8 AM - 4:30 PM
Work Location: Moccasin Bend Waste Water Treatment Plant
(The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.)
Supervises public works administrative and support staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and, making hiring, termination, and disciplinary recommendations.
Provides oversight and directs the implementation of administrative operations for multiple divisions within Public Works, including emergency operations planning, safety, procurement, and tool room operations, which includes: planning, coordinating, administering, and evaluating programs, projects, strategic planning, processes, procedures, systems, standards, and/or service offerings; ensuring compliance with Federal, State, and Local laws, regulations, codes, and/or standards; coordinating activities between multiple service areas; and, working to integrate and coordinate service areas.
Provides general oversight of the administrative, support, and operational systems and functions that contribute to the overall business operations of the department, such as data and records management systems, automated information technology and operational systems, budgeting, accounting and auditing systems, clerical support, program research, planning and implementation, human resources systems, and internal/external communications.
Manages and administers programs to capture the collection of data, trains staff on departmental operations, and on software applications used for the capture, collection and reporting of data; coordinates the installation of workstations and systems integrations; administers report distribution software and defines reports for on-line viewing and printing; and coordinates systems integration, updates, software and hardware installations.
Ensures legal, policy, and technical systems standards, audit procedures, and security are maintained.
Explains, justifies, and defends departmental programs, policies, activities, rules, and regulations to interested parties.
Oversees payroll, personnel file management, procurement for the division, and serves as a liaison with the Department of Human Resources on issues related to personnel actions within the division.
Manages and directs the staffing function for the division, which includes: coordinating and conducting interviews and related processes; recommending and developing selection standards and employment procedures; determining staffing needs with departmental managers; completing background and reference checks on prospective employees; and, making recommendations on staffing issues.
Administers contracts for services provided by contractors.
Prepares, reviews, interprets, and analyzes a variety of complex and multi-faceted departmental information, data, contracts, forms, schedules, calendars, surveys, and reports; makes recommendations based on findings.
Responds to requests for information and assistance from employees, outside agencies, the general public, and/or other interested parties.
May serve as the project manager for the implementation and maintenance of the division's GIS application, including electronic service request processing and electronic filing.
May supervise division warehouse operations and staff, to include requisitioning, receiving and inventory activities.
Collaborates with internal departments, applicable Boards and Commissions, task forces, advisory groups, the general public, external agencies, contractors, attorneys, and/or other interested parties to coordinate activities, review work, exchange information, and resolve problems.
Prepares, updates, and maintains disaster recovery documentation.
May manage tracking systems for monitoring claims and potential claims filed against the division; monitors reports identifying the status of claims and works with City claims staff and the City Attorney's Office to settle division claims; represents the division in administrative hearings; investigates division claims and prepares responses on behalf of the division.
Performs other duties as assigned.Minimum Qualifications
Bachelor's Degree in Business Administration or related field and six years progressively responsible administration experience involving planning, directing or coordinating the operations of companies, public sector or private sector organizations, to include managing daily operations, budgeting, staffing functions, and planning the use of materials and human resources; or any combination of experience or education/training which enables one to perform essential job functions. Must have supervisory experience.Supplemental Information
KNOWLEDGE AND SKILLS:
Knowledge of managerial principles and practices; public administration principles and practices; business administration principles and practices; information technology principles and practices; public relations principles; budgeting principles; contract development, administration, and management principles; strategic planning principles; financial management principles; program development and administration principles and practices; negotiation principles; mathematical concepts; applicable Federal, State, and Local laws, ordinances, codes, rules, regulations, policies, and/or procedures; policy and procedure development practices.
Skill in monitoring and evaluating the work of subordinate staff; prioritizing and assigning work; analyzing issues and problems related to operations, services, and management information to formulate project plans, develop complex programs, present and obtain consensus on recommendations, processes, goals, and solutions; performing mathematical calculations; implementing public relations programs; preparing and analyzing reports; reading, comprehending, and reviewing financial information; making program decisions based on financial considerations; adapting to rapidly changing administrative requirements; interpreting and applying applicable laws, ordinances, codes, rules, regulations, policies, and procedures; analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and making recommendations in support of organizational goals; conducting negotiations; handling multiple tasks simultaneously; managing contracts; managing and administering budgets; collaborating with external agencies; and, communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
Positions in this class typically require: fingering, grasping, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
All employment offers are made at the beginning salary unless otherwise authorized.
All employees must maintain Tennessee residency from the date of hire.
Only applicants who provide a valid email address will be notified when the position has been filled.
The City of Chattanooga, Tennessee is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
The City of Chattanooga has a competitive benefit plan including the following:
Generous defined benefit pension plan; flexible personal leave plan; employee wellness plan; free term life insurance and an accidental death or dismemberment policy; other benefits include tuition reimbursement, flexible spending accounts and an employee assistance program.
- High School Diploma or GED
- Associate's Degree
- Bachelor's Degree
- Master's Degree or higher
- Business Administration
- Business related degree
- Non-Related Field
- No degree
- Less than two years
- Two to three years
- Four to five years
- Six years or more
- Less than two years
- Two to three years
- Four to five years
- Six years or more
* Required Question