Goverment Jobs
Published
February 1, 2019
Location
Cheyenne, Wyoming
Category
Job Type

Description

Description and Functions

GENERAL DESCRIPTION:

The Wyoming Department of Transportation (WYDOT) is an agency committed to providing a safe, high quality, and efficient transportation system for the State of Wyoming. We arecurrently seeking afull-time Dispatcher II for the Wyoming Highway Patrol (WHP) Dispatch Program located in Cheyenne, Wyoming.

The Wyoming Highway Patrol dispatchers require excellent interpersonal skills, good memory retention and the ability to calmly and accurately process information under pressure. Work involves rotating shifts, weekends and holidays. This position works with minimal supervisionand is responsible for dispatching law enforcement officers with the Wyoming Highway Patrol utilizing a two-way radio system and extensive computer operation.

The Wyoming Highway Patrol are leaders and partners in public safety, ensuring a safertomorrow. At the Wyoming Highway Patrol, we're committed to making a difference while serving with compassion and professionalism.

Human Resources Contact: 307-777-4467

.
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed in the job level.

  • Dispatches law enforcement and emergency services personnel to specific locations via telephone and a statewide multi-tower, computers, two-way microwave radio network.
  • Monitor the status of field units, assigning additional resources as requested or required, and reaches appropriate and independent decisions from detailed and complex information.
  • In addition to Wyoming Highway Patrol activities, this position is responsible for dispatching the Game and Fish, Brand Inspectors, Bureau of Land Management, the Wyoming Livestock Board, Division of Criminal Investigation, State Park Rangers, the U.S. Forest Service, and the Wyoming Outfitter Board.
  • An individual in this position must possess advanced knowledge of policy, procedures, and equipment operations and must have the ability to relate this knowledge to dispatchers and others.
  • In the absence of a supervisor, this position may provide support and guidance to less-experienced dispatchers.
  • Responsibilities may include participating in classroom training, one-on-one training, and in-service training to provide the foundation from which new dispatchers will draw information and build upon throughout their law enforcement career.
  • Must acquire 20 hours of POST certified training every two years to maintain state required POST certification.

Qualifications

PREFERENCES:

Preference may be given to candidates whohave two or more years of public safety dispatch experience.
Preference may be given to candidates whohave approved public safety dispatch certification.
Preference may be given to candidates whohave good communication and people skills.
Preference may be given to candidates whohave an attention to detail, good memory retention, familiarity with computer and strong typing ability.

KNOWLEDGE:

  • Knowledge of Wyoming Highway Patrol Dispatch Center policies and procedures to minimize the threat of litigation.
  • Knowledge of officer safety procedures and protocol.
  • Knowledge of Wyoming's highway system, geography and topography, as well as city, county and state multi jurisdictional boundaries and the computerized mapping system.
  • Knowledge of the course of action required for managing hazardous material incidents that may jeopardize the environment and the public, and the federal local emergency procedures, concerning the response and relay of information for man-made and natural disasters. Interpret information from the Chemical Transportation Center and hazardous material guides.

MINIMUM QUALIFICATIONS:

Education:
Associate's Degree
Experience:
0-2 years ofyears of progressive work experience (typically in Dispatch) with acquiredknowledge of at the level of a Highway Patrol Dispatcher I
OR
Education & ExperienceSubstitution:
2-4 years of progressive work experience (typically in Dispatch) with acquiredknowledge of at the level of a Highway Patrol Dispatcher I

CERTIFICATES, LICENSES, REGISTRATIONS:
None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

  • Applicants must be able to work shifts, holidays and weekends.
  • Applicants must be physically able to hear and record messages transmitted over radio, telephone, or similar devices.
NOTES:
  • FLSA: Non-exempt
  • Applicants must not have driving privileges suspended within 3 years of the test date.
  • Applicants will be subject to a thorough background investigation, including a credit check, psychological, polygraph, medical and drug testing.
  • Applicants must pass a FBI fingerprint check and must not have any felony convictions or indictments.
  • Applicants must not have used marijuana within one (1) year of the test date.
  • Applicants must not have used any other controlled substance within three (3) years of the test date.
  • Must be a USCitizen.
  • All new hires or rehires starting in a non-exempt position on or after January 1, 2018 are required to be paid hourly.
  • E-Verify: WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify, including your rights and responsibilities.

Supplemental Information

045-Department of Transportation - WYDOT - Highway Patrol - Dispatch

Click here to view the State of Wyoming Classification and Pay Structure.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

There are many benefits to living and working in Wyoming. Beautiful country with wide open spaces and clean air, great recreational opportunities, and no State income tax to mention a few! In addition, the State of Wyoming offers State employees a very generous benefit package.Please click herefor more information on the State of Wyoming employee benefits*.

For additional information on living in the state of Wyoming please click here.

01
(AA) Which of the following best describes your highest completed level of education to date or within the next three (3 months)? (Transcripts may be required.)

  • High School Diploma/GED/or Equivalent
  • Some college Coursework, No Degree Received
  • Associate's Degree
  • Associate's Degree and additional coursework
  • Bachelor's Degree
  • Bachelor's Degree and additional coursework
  • Master's Degree
  • Master's Degree and additional coursework
  • Doctorate Degree
  • Doctorate Degree and additional coursework
  • None of the Above
02
(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3 months)? (Transcripts may be required.)

  • 45+ Quarter hours/30+ Semester hours
  • 90+ Quarter hours/60+ Semester hours
  • 136+ Quarter hours/91+ Semester hours
  • 180+ Quarter hours/120+ Semester hours
  • 225+ Quarter hours/150+Semester hours
  • N/A
03
(PSDI06) Which of the following best describes your work experience in dispatch? Experience definition: (This experience includes, but may not be limited to, the following: dispatch, dispatcher screening, records and office communication experience.)

  • No relevant experience, but willing to learn.
  • Less than one (1) year of relevant experience.
  • One (1) to less than two (2) years of relevant experience.
  • Two (2) or more years of relevant experience.
04
(AA) Describe your relevant experience in the box below.

    05
    Do you have approved public safety dispatch certification?

    • Yes
    • No
    06
    Do you have good communication and people skills?

    • Yes
    • No
    07
    Do you give attention to detail?

    • Yes
    • No
    08
    Do you have good memory retention?

    • Yes
    • No
    09
    Are you familiar with computers and do you have strong typing ability?

    • Yes
    • No
    10
    (AA) VETERANS' PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans' preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans' preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. I have read and understand the veterans' preference disclosure.

    • Yes
    • No
    • I am not a veteran
    11
    (AA) VETERANS' PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veteran's military service, and wish to claim veterans' preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans' preference status. By requesting veterans' preference, you are certifying that you meet the statutory requirements as described in the above disclosure.

    • Current State Employee
    • Veteran - DD214 Attached
    • Disabled Veteran (10% or more) - DD214 and Veteran's Disability Determination Attached
    • Surviving Spouse of a Deceased Veteran - DD214 and proof of Survivor Benefit Attached
    • None of the above
    12
    (AA) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume' is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at https://www.uscis.gov/e-verify. I have read and understand the above statement.

    • Yes
    • No

    * Required Question

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