The purpose of this classification is to perform varied administrative technical and advanced general assistance duties in support of division within the Facilities Operations Center; Work involves receiving and assisting callers, visitors and those contacting the County by other electronic means by providing information and explaining policies and procedures on a wide variety of topics; collecting/processing payments and applications; using multiple, diverse software applications, and preparing a variety of operational documents, forms, reports, records and summaries; entering data and retrieving information from division databases; and maintaining automated and manual files. This position's responsibilities will be carried out with minimal supervision. Shift work may be required.Essential Functions
Coordinates the activities of assigned support, administrative, office and technical functions. Review and processes a variety of internal and external reports, forms, invoices, contracts and related documents. Prepares related statistical summaries and narrative reports. Receives and responds to requests, inquiries and complaints from the public, other jurisdictions and other County divisions, departments and sections. Prepares and proofreads correspondence for format, accuracy and completeness. Coordinates activities with and provides information to outside contractors and service providers; attends bid conferences as required. Reviews and summarizes a variety of fiscal, statistical and administrative information; prepares related reports and memoranda. Develops and revises division forms and report formats, as well as report preparation procedures. Develops, implements and maintains a variety of file systems. Performs a variety of administrative duties for the division to include preparing and/or processing budget, purchasing, payroll and accounting documents. Coordinates the preparation of budget development documents; tracks expenditures and revenues; and prepares budget amendments. Records and deposits monies received by the division. Serves as liaison between assigned division and Support Services divisions, including Information Technology, Human Resources, Risk Management, and Purchasing. Enters data into division databases, to include information from administrative functions and from operational/program activities. Establishes and maintains automated and manual records and files. Provides assistance and information to internal and external callers and visitors regarding the division, its programs and services and the administrative support functions. Refers callers/visitors to appropriate staff as needed. Performs special projects as assigned. Orders office supplies; makes travel arrangements and reservations; and maintains calendars for management staff or conference rooms. Operates a personal computer, telephones, copiers and other general office equipment as necessary to complete essential functions, to include the use of word processing, spreadsheet, database, or other system software.Minimum Qualifications
High school diploma or GED; with additional coursework in business, accounting or secretarial sciences; supplemented by two years of progressively responsible experience performing clerical work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Fingerprinting required. Vocational/technical training and/or college coursework in the use of computer systems or a related field is preferred.
Collier County BCC offers a variety of benefits to both regular full and part time employees. For information, click here to view the comprehensive benefits package we have to offer you when you join our team.
Individuals hired into temporary positions for a period of less than six months, volunteers and interns are not benefit eligible. Temporary employees hired for longer than six months may be eligible for Florida Retirement System Benefits as well as others required by law.
- First: M-F; 7:00am-4:00pm
- Second: M-F; 4:00pm-12:00am
- Third: Weekdays 12:00am ? 7:00am/ Weekends 12 Hour Shifts
- Any of the above
- No Experience
- Less than 1 Year of Experience
- 1-2 Years of Experience
- 3-5 Years of Experience
- 6-9 Years of Experience
- 10+ Years of Experience
* Required Question