Goverment Jobs
March 20, 2019
Juneau, Alaska
Job Type


Job Description

**This individual position is EXEMPT from the hiring restriction. Qualified applicants are encouraged to apply.**

The Department of Revenue, Permanent Fund Dividend (PFD) Division is recruiting for an Office Assistant III position in our Juneau office. The main responsibility of this position is to help mentor and coach our Seasonal Data Entry staff. In addition to leading staff, this position handles the data entry tasks throughout the rest of the year. We are seeking a leader who can be a positive role model for staff members, and who is motivated to perform a high volume of data entry with an extremely high rate of accuracy.

Key Responsibilities of This Position Include:

  • Data enter Permanent Fund Dividend applications
  • Serve as point of contact within the Division regarding data entry
  • Provide training to seasonal data entry staff
  • Quality control data entry tasks performed
  • Coordinate and schedule tasks for seasonal staff
  • Assist the Mailroom and Scanning Lead with daily tasks

Desirable Candidates Will Have the Following Demonstrated Strengths:

  • Experience training and coordinating work for staff
  • The ability to prioritize and assess work assignments to meet division goals
  • Experience modeling positive workplace behaviors to motivate others in a team environment or on an individual basis
  • Adapts well to change and effectively communicates change to staff

The cover letter combined with the alphanumeric score will be used to determine who advances to the interview phase. You must highlight your work experience as it pertains to the Demonstrated Strengths listed above in this bulletin.

Within 24 hours of the close of this recruitment you must submit a copy of your Alphanumeric Certificate, Certified Proficiency test you received in the last six (6) months to the contact person listed in this posting. You can obtain this certificate through your nearest Employment Service Center (Job Service). A list of locations may be found here:

We are looking for candidates that can achieve 7000 or more keystrokes per hour and that have an accuracy rate of 95% or higher.

If you feel you embody these strengths, then we want to hear from you. We offer a professional collaborative team environment with an emphasis on quality, problem solving, satisfaction, and creative solutions. To learn more about the PFD Division visit us at Minimum Qualifications

High school diploma or the equivalent.


One year of experience that includes clerical tasks such as performing reception duties, answering routine questions on services or products, retrieving information from electronic or hard copy files, recording expenditures and receipts, or typing routine correspondence.

Education from an accredited college may substitute for six months of the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocational education equal one month of experience).

Special Note:
"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Alphanumeric Certificate ?

Within 24 hours of the close of this recruitment you must submit a copy of your alphanumeric certificate you received in the last six (6) months to the contact person listed below. You can obtain this certificate through your nearest Employment Service Center (Job Service).

Additional Required Information


Applicants arerequiredto include a cover letter with their application for this position. In your cover letter, explain how you meet the minimum qualifications listed in the job announcement. As well as describe your knowledge, skills, and abilities as they pertain to theDemonstrated Strengthsbulleted in the job description above.Applicants who do not attach the required cover letter will not advance to the interview phase of this recruitment.

If you are selected to advance to the interview phase of the recruitment process, you must provide the following at the time of the interview (if not already attached to your application):

Copies of your last two (2) employee evaluations. If evaluations are unavailable provide two (2) letters of recommendation from current or previous supervisors.

You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as ALEXsys or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here:

If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts MUST be attached at the time of application or your application may be considered incomplete. If unable to attach to your application, email it to the contact provided in the job posting (if email is not an option, please call the contact person to obtain a fax number).

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

If you are a current state employee, please mark the union you are a member of at the time of application. If you are not a current state employee, you must mark that it does not apply to you.

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the '' domains. For information on allowing emails from the '' domains, visit the Lost Password Help page located at

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or (907) 465-3412 (TTY) or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to: [email protected]

For applicant password assistance please visit:

Contact Information

For specific information regarding this recruitment, please contact the hiring manager:
Name: Terra Pratt, PFD Specialist I
Phone # (907) 465.8474
Fax # (907) 465.0305
Email ? [email protected]

Careers with the State of Alaska offer MANY benefits

The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)

Insurance Benefits

  • Health insurance, which includes employer contributions toward medical/vision/dental
    • The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
      • AVTEC
      • Confidential
      • Correctional Officers
      • Marine Engineers
      • Mt. Edgecumbe Teachers
      • Supervisory
      • Unlicensed Vessel Personnel/Inland Boatman's Union
      • Exempt employees (not covered by collective bargaining)
  • The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
    • General Government
    • Labor, Trades and Crafts
    • Public Safety Employees Association
    • Masters, Mates & Pilots
  • Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
  • Optional Insurance Benefits
    • Group-based insurance premiums for
      • Term life (employee, spouse or qualified same sex partner, and dependents)
      • Long-term and short-term disability
      • Accidental Death and Dismemberment
      • Long-term care (self and eligible family members)
      • Supplemental Survivor Benefits
  • Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
  • Retirement Benefits

    • Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
    • Matching employer contribution into a defined contribution program (new employees)
    • Employer contribution into a defined benefit or defined contribution program (current employees)
    • Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
    • Option to enroll in the Alaska Deferred Compensation Program
    • Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
    See for additional information

    Paid Leave & Other Benefits

    • Personal leave with an accrual rate increase based on time served
    • Eleven paid holidays a year
    • Gym discounts at participating fitness providers in multiple locations throughout the state.

    See for additional information

    Within 24 hours of the close of this recruitment you must submit a copy of your Alphanumeric Certificate (dated within the last six (6) months) to the contact person listed. This may also be attached to your application. Applicants who do not provide this document WILL NOT advance in the recruitment process.

    • Yes, I have attached the alphanumeric test to this application
    • NO, I have not attached an alphanumeric test to this application. However, I will be emailing it or faxing it to the contact information listed in this posting.
    To complete your application for this position a cover letter is required. Have you attached a cover letter that follows the directions listed in the job announcement?

    • Yes
    • No
    Have you carefully read the minimum qualifications for this position, and do you certify you possess the required education and/or experience to meet the minimum qualifications as stated?

    • Yes
    • No
    If you will be utilizing education (degree obtained or semester hours/credits) to meet the minimum qualifications, a copy of your transcripts is required. If applicable, have you attached a copy of your transcripts?

    • Yes
    • No.
    • Not applicable.
    I acknowledge I understand the education and/or experience being used to meet the minimum qualifications for this position must be adequately documented in this application in order to be considered. Attaching a resume is not an alternative to filling out the application in its entirety. Failure to submit a complete application may lead to a determination your application is incomplete and removal from consideration for this job opening.

    • I acknowledge I understand this requirement

    * Required Question