ABOUT THE DEPARTMENT:
Tehama County Health Services Agency is committed to a healthy community. We provide integrated services to Tehama County residents through education, prevention, assessment, intervention, treatment, and follow up. Our staff are valued for their contributions to client care, whether they work in direct services or are in key support roles. We collaborate, communicate, and support each other so we can focus on what's most important, the overall health of our clients.
Every position is a key position at Health Services. We value input, good communication, and collaboration within our organization as well as with our agency partners. If you would enjoy working with people who are committed to the health of our residents, then our agency would like to hear from you.
Click here to learn more about the Tehama County Health Services Agency.
Provides a variety of general clerical support activities, which may include word processing, data entry and organization, telephone and counter reception, receipt of payments, processing of invoices, record keeping, report preparation, and filing. Provides information and assistance to the general public.
Plans, organizes, coordinates, and performs clerical assignments and special projects related to assigned area of responsibility. | Performs a variety of clerical work including maintaining accurate and detailed records, verifying accuracy of information, researching discrepancies and recording information. | Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures. | Prepares, copies, and distributes documents, including agendas, bid packages, internal reports, contracts, and specifications. | Ensures proper filing of copies in files. | Assists in ordering office supplies. | Screens calls, visitors, and mail. | Responds to complaints and requests for information. | Assists in interpreting, and applying regulations, policies, procedures, systems, rules, and precedents in response to inquiries and complaints from public. | Assists in scheduling and set-up of appointments. | Composes, types, formats, and proofreads reports, letters, and memoranda. | Types from rough drafts, verbal instructions, or transcribes machine recordings. | Checks drafts for punctuation, spelling, and grammar; suggests corrections to drafts. | Compiles and assembles information from a variety of sources for the completion of forms and reports. Creates and prepares database reports. | Receives, opens, time stamps, sorts, and distributes incoming and interdepartmental mail. | May perform cashiering duties. | Prepares daily bank deposits, balances cash register with checks, cash, receipts, and journal tape, runs tape of the checks, copies checks, and prepares deposit slips and bags for courier to pick up. | Compliance with all provisions of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and all relevant laws and regulations regarding confidentiality.
Departmental practices and procedures and applicable County policies principles and practices of data collection and report preparation | Modern office practices, methods, and equipment, including computer equipment | Safe driving techniques | Word processing methods, techniques, and programs | Database and spreadsheet applications and programs | Record keeping principles and procedures
Respond and effectively prioritize multiple phone calls and requests for service | Compose correspondence and reports independently or from brief instructions | Perform responsible clerical support work with accuracy, speed, and minimal supervision | Learn and understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities | Learn, interpret, explain and apply administrative and departmental policies and procedures | Organize, maintain, and update office database and records systems | File materials alphabetically, chronologically, and numerically | Schedule and coordinate projects | Set priorities, adapt to changing priorities and meet critical time deadlines | Operate modern office equipment | Use word-processing, database, spreadsheet, and graphics software applications programs | Process sensitive and confidential documents
Any combination of training and experience which would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be:
- Equivalent to the completion of the twelfth (12th) grade.
- Two (2) years of varied clerical support experience involving customer service and contact with the public or higher level coursework in office or business practices.
Other combinations of education and experience may be considered.
LICENSE & SPECIAL REQUIREMENTS:
- Requires a valid California driver's license.
- Current, less than 1 year old, typing certificate.
Mobility to work in a standard office setting and use standard office equipment, including. Strength, stamina, and mobility to perform light to medium physical work including transporting mail, supplies, filing, operating a motor vehicle and visiting various County and meeting sites. Vision to read printed materials and a computer screen. Hearing and speech to communicate in person, before groups and over the telephone. Finger dexterity to access, enter, and retrieve data manually as well as using a keyboard or calculator, to set up and file various data and records, and to operate standard office equipment. Occasionally bend, carry, stoop, squat, twist, reach, push, and pull drawers open and closed to retrieve and file information. Possess the ability to constantly move about on foot and to lift, carry, reach, push, and pull materials and objects, up to 30 pounds. On occasion, when performing courier duties, exposure to inclement weather may occur.
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and potential exposure to hazardous physical substances. Tasks may require exposure to illness/disease, work related stress and hostile clients. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Recruitment Information
In addition, Tehama County is establishing an eligibility list to fill future vacancies for an Office Assistant III, as well as subsequent vacancies which occur during the life of the eligibility list.
Please submit ALL required documents when applying such as, copies of all required degrees and/or certifications as outlined in the job description. Incomplete applications will not be considered.
If you have questions about this recruitment, please contact the department at the phone number listed below.
EQUAL OPPORTUNITY EMPLOYER / AMERICANS WITH DISABILITIES ACT COMPLIANT / VETERANS' PREFERENCE POLICY / DRUG-FREE WORKPLACE
- Annual salary step increases based upon satisfactory performance and completion of 2,080 hours (Steps A to E).
- Approximately 80% of the premium for medical, dental, and vision plan is paid by the County.Current employee rates, asJanuary 1, 2019, are $181.63/mo. (EPO plan). The plan covers theemployee and alleligible family members.
- Approximately 80% of the premium fora$30,000 life insurance plan for the employee is paid for by the County.
- A retirement plan through CalPERS.
- A deferred compensation retirement savings plan is available to employees. For an employee who contributes a minimum of twenty five dollars ($25) per month into a County sponsored deferred compensation plan, the County will contribute a matchingdeposit ranging from twenty five dollars ($25)per month, up to a matching ofsixty dollars ($60)per month, on behalf of the employee.
- An Employee Assistance Program is provided to all employees and employees' family members at no cost.
Benefits also include an annual paid leave plan of:
- 96 hours of vacation (increases upon continuous years of service).
- 96 hours of sick leave.
- 13 paid holidays plus one 8 hour personal holiday.