Goverment Jobs
March 15, 2019
Charlottesville (22902), Virginia
Job Type


General Summary

Are you interested in making a positive impact in the community and inthelives of children and families in Charlottesville? The Charlottesville Department ofSocial Servicesisseeking qualifiedcandidates to join our team who are highly motivated and who strive for success by demonstrating Charlottesville's Core Values of Leadership, Trust, Creativity, Respect, and Excellence.

The starting hiring amount is $15.36 to $20.74/hour for this position.This is a Regular part-time 30 hour per week position and is eligible for pro-rated benefits. Anticipated work schedule is Monday - Friday 8:00 am - 2:30 pm.

The Family Services Assistant performs responsible work in support of Family Services staff involving a variety of office and client service assignments; does related work as required. Primarily and most frequently the work done here is under direct supervision of a Supervisor or Lead Worker, within one functional area, and of a routine nature.

Essential Responsibilities and Duties

  • Transports and escorts children and/or family members to appointments; assists Family Services staff in transporting children to and from placements
  • Responds to inquiries and provides routine information regarding unit programs and services, refers clients to appropriate programs or resources, completes related documentation, including entering information in to the Child Welfare Case Management database, OASIS;
  • Monitors court ordered supervised visits between children and their parents; provides feedback to family services staff as appropriate
  • Performs a variety of regular office clerical functions in support of unit activities;
  • Handles division support functions such as equipment maintenance, inventory, stocking, and ordering family-services specific supplies such as car seats;
  • Assists Family Services Specialists in requesting medical records in preparation for adoption finalization;
  • Completes file redactions for adoption finalizations and CPS appeals;
  • Performs other related tasks as needed.
Education, Experience and Skills

Minimum Qualifications:
-Any combination of education and experience equivalent to graduation from high school.
-Possession of a valid, appropriate driver's permit issued by the Commonwealth of Virginia is required. (To view our driving eligibility requirements, go to the'About City Jobs'section of our FAQs on the HR webpage orclick here)

Preferred Qualifications:
-Direct experience working with children preferred

Skills: General knowledge of the programs and related rules, regulations and procedures of the unit to which assigned; general knowledge of modern office practices; some knowledge of human behavior; some knowledge of the current social, economic and health problems of the community served; ability to communicate effectively and establish working relationships with clients; ability to maintain detailed records; skill in the use of an automobile.

Physical Conditions & Work Contacts

Standard work environment.

A pre-hire background check will be conducted on all candidates who are selected for employment with the Department of Social Services. It will include a criminal record check and a child abuse/neglect registry search. Additionally, a driving record check and education verification may be conducted if applicable.

Please note: The Charlottesville Department of Social Services is unable to hire any applicant, intern, or volunteer if the criminal record check reveals a conviction for, or arrest awaiting final disposition of a barrier crime as set forth in 63.2-1719 of the Code of Virginia. Please click here for the list of barrier crimes:

Updated July 13, 2017

Benefits cited represent those for regular, 40-hour employees and may differ for Management Level, Part-Time,and/or Library positions. Long-term temporary employees are eligible for allbenefits except retirement. Interns, temporary and relief employees are not eligible for benefits.


  • Vacation:
    • 3.09hours accrued biweekly-- 0 - 3.85hours accruedbiweekly -- 3 - 4.62hours accrued biweekly -- 5 - 5.40hours accrued biweekly -- 10 - 6.16hours accrued biweekly -- 15 - 6.93hours accrued biweekly -- 20 - 7.70hours accrued biweekly -- 25+ years
  • Sick:
    • 4.62 hours per biweekly pay period, approximately 120 hours a years, no limit on accumulation
  • Holidays:
    • 11 paid holidays per year

    • Aetna Medical ?
      • Choose from three options with differentpremiums and levels of coverage:
        • HMO:$0 premiumfor employee only coverage
        • POS 1:Employee-only premium of $36.29 per biweekly pay
        • POS 2:Employee-only premium of $13.01 per biweekly pay
  • Prescription Card ($10 generic, $30 lower cost name brand, $55 higher cost name brand)
  • Mail Order Maintenance Prescription Drug Program ($20 generic, $60 lower cost name brand, $110 higher cost brand)
    • Dental (Delta Dental)
      • Diagnosis and Preventive -- 100% of allowable charge; Basic Dental Care - 80%; Major Dental Care - 50%
      • Primary -- $50 deductible, 80/20
      • Prosthetic & Complex Restorative -- $50 deductible, 50/50
      • $1,500 maximum annual benefit
      • $1,000 Orthodontic Benefit
    • MetLife Vision Plan:Optional
      • Employee only coverage: $2.49 bi-weekly; Dependent coverage also available at differing rates.
      • Eye health exam, dilatation, prescription and refraction of glasses covered after $10 co-pay;
      • $130 allowance for frames, after co-pay, plus additional discounts where accepted.
  • Life:
    • Two times annual salary (paid by the City)
    • Optional supplemental life available for employee, spouse, dependents (paid by employee)
    • AFLAC: Optional
      • Cancer/accident/short term disability/intensive care insurance (paid by employee)
    • Long Term Disability
      • Protection from income loss due to long-term illness or injury (paid by the City)


    • Pension:
      • Choose from two options:
        • A Defined Benefit Pension planpays a monthly benefit in retirement using a defined formula based on the employee's earnings history, tenure of service, and age. Our plan has a 5 year vesting period and anemployee contributionof 5% of salary.
        • A Defined Contribution 401a plan in which fixed contributions are paid into an individual's account by the employer, the contributions are invested, returns (positive or negative) are credited to the account, and the account balance is used to provide retirement benefits. Our 401a plan has a 3 year vesting period and no required contribution from salary. (Note that: the Defined Contribution retirement plan is the only plan available for Library employees
    • Supplemental:
      • Deferred Compensation (457) - employee contribution


    • Flexible Spending Accounts:
      • Health Care Expenses
      • Dependent Care Expenses
      • Parking/Mass Transit Expenses
      • Parking Subsidy of $50 per month
  • Wellness Programs:
    • Monthly On-Site Nurse and Annual Flu Shots
    • Health Screenings and Fairs, Education Sessions, & Weekly Fitness Classes
    • Weight Watchers at Work
    • Subsidized Physical Fitness Membership Programs
  • Bike Commuter Program:
    • Reimbursement of up to $20 per month for reasonable bike commuting expenses
  • Employee Assistance Program:
    • A variety of confidential, personal professional services for you and your family available 24 hours a day.
  • Tuition Reimbursement:
    • Up to$1,200 for undergraduateOR Up to $2,000 for graduate level tuition per fiscal year per employee.
  • 01
    Do you possess any combination of education and experience equivalent to graduation from high school?

    • Yes
    • No
    Do you possess direct experience working with children?

    • Yes
    • No
    Briefly describe your experience working with children. If none, write 'none.'

      Briefly describe your familiarity and experience working with social services client populations, databases, and programs. If none, write 'none.'

        This position requires driving to perform essential job duties and requires a valid driver's license. The candidate selected for this position must meet the driver eligibility requirements of the City and must provide a certified copy of their DMV driving record. Do you possess a valid driver's license and are you willing to provide a certified copy of your DMV driving record, if selected as a finalist, for the City to confirm your driving eligibility?

        • Yes; I possess a valid driver's license and am willing to provide a certified copy of my DMV driving record.
        • No; However, I am willing and able to obtain a valid driver's license and am willing to provide a certified copy of my DMV driving record.
        • No; I do not have a valid driver's license, nor am I willing or able to obtain one, and/or am not willing to provide a certified copy of my DMV driving record.
        To be considered, qualifying education and experience, including City of Charlottesville employment, must be clearly documented in the education, work history, and additional information sections of the employment application. Resumes can be attached but are not a substitute for the required information on the application. I understand that an attached resume will not be accepted in place of a completed employment application and that my qualifications must be stated on the employment application itself.

        • Yes
        • No
        I certify that the information above is true and correct, and I certify that it can be verified with reference to the information in my basic application. I understand that my application may be rejected if the responses to supplemental questions do not match my basic application.

        • Yes
        • No

        * Required Question