Goverment Jobs
Published
March 15, 2019
Location
Baton Rouge, Louisiana
Category
Job Type

Description

Supplemental Information

This vacancy is located in the Louisiana State Police Region 1 Communications/Crisis Response Section-Baton Rouge and may be used to fill positions #50463665.

*THIS POSITION MAY BE FILLED AS A FOUR (4) YEAR JOB APPOINTMENT*
This position is shift work, rotating days and nights, to include weekends and holidays. This is a dispatch position with the use of a radio to communicate with Troopers and DPS Officers. All radio traffic is typed into the log while answering phone calls from the public and other law enforcement agencies requesting assistance.
Preferred skills include: high level of multi-tasking and proficient typing skills

No Civil Service test scoreis required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process by selecting the 'Applications' link after logging into their account. Below are the most common status messages and their meanings.

Application received- Your application has been submitted successfully.

Evaluating experience- Your application is being reviewed to ensure you meet the minimum qualifications for the position.

Minimum Qualification Review ? See History? Click the History link for the results of your application review. Passing candidates will designate as "Pass". Failing candidates will designate as "Fail".

Eligible for consideration- You are among a group of applicants who MAY be selected for the position.

Eligible Pending Supplemental Qualification Review- Only candidates meeting the supplemental qualification will be eligible for referral.

Referred to hiring manager for review- Your application has been delivered to the hiring manager. You may or may not be called for an interview.

Position filled- Someone has been selected for the position.

Position canceled- The agency has decided not to fill the position.

The State of Louisiana only accepts online applications. Paper applications will not be accepted. Computer access is available at your local library, at local LouisianaWorkforce CommissionBusiness Career Solutions Centers,and at the State Civil Service Testing and Recruiting Center at 5825 Florida Boulevard, Room 1070, Baton Rouge, LA 70806. If you require an ADA accommodation, please contact our office at (225) 925-1911 or Toll Free: (866) 783-5462 during business hours for additional assistance.

(Please note: Libraries and LWC centers cannot provide in-depth assistance to applicants with limited computer skills; therefore, we suggest that such applicants have someone with computer proficiency accompany them to these facilities to assist with the computer application process. Also, no State Civil Service employees are housed at the libraries or LWC centers to answer specific questions about the hiring process. Such questions should be directed to the State Civil Service Testing and Recruiting Center at the phone numbers above or by visiting the office on Florida Blvd. where assistance is available. Information is also provided on our job seeker website athttps://jobs.civilservice.louisiana.gov/).

"The Department of Public Safety and Corrections, Public Safety Services, is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. For more information on employment-related resources available for those with disabilities, refer to theLouisiana Employment Resource Guide"

For further information about this vacancy contact:
State of Louisiana Department of Public Safety
ATTN: Danielle Hett
P.O. Box 66614
Baton Rouge, LA 70896
Email:[email protected]

Qualifications

MINIMUM QUALIFICATIONS:
One year of experience in transmitting and receiving messages by radio.
SUBSTITUTIONS:
Experience in clerical work will substitute for the one year of required experience on a month for month basis.
Training in a business or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience.
Completion of a business or clerical-related curriculum in a business school or technical institute will substitute for the required one year of experience.
College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.
NOTE:
Business or technical school training with less than completion will only be credited in six month increments.Similarly, college training will only be credited in 15 semester hour increments.
NECESSARY SPECIAL REQUIREMENTS:
All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement.
An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.
NOTE:
Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Commission on Higher Education; the New England Commission of Higher Education; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.
Job Concepts

Function of Work:
To receive and respond to requests from enforcement officers/agents through telecommunication equipment. Acts as the point of contact with the general public for emergency situations, accidents, complaints, etc.

Level of Work:
Experienced.

Supervision Received:
Direct from a Communications Supervisor or other Administrator.

Supervision Exercised:
None.

Location of Work:
All Enforcement Communication Centers.

Job Distinctions:
Differs from Communications Officer 1 by performing experienced level duties which require increased independence.

Differs from Communications Officer 3 by lack of advanced level duties which require complete independence.

Examples of Work

Receive and respond to informational requests by officers/agents.

Receive, analyze, prioritize, and respond to general public complaints and inquiries. Alert the nearest officer/agent, dispatch to location, and relay the information.

Search, enter, modify, and delete computerized records for vehicle registrations, driver licenses, other licenses, wanted felons, missing persons, unidentified persons or bodies, stolen property, etc. in the appropriate computer database.

Maintain proper record keeping and update desk log during communications.

Benefits
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to "make a difference" through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.As a state employee, you will earn competitive pay, choose from a variety of benefits and have access to a great professional development program.
Flexible Working Arrangements ? The flexibility of our system allows agencies to implement flexible working arrangements through the use of alternative work schedules, telecommuting and other flexibilities.These arrangements vary between hiring agencies.
Professional Development - The Comprehensive Public Training Program (CPTP) is the state-funded training program for state employees. Through CPTP, agencies are offered management development and supervisory training, and general application classes on topics as diverse as writing skills and computer software usage.
Insurance Coverage ? Employees can choose one of several health insurance programs ranging from an HMO to the State's own Group Benefits Insurance program.The State of Louisiana pays a portion of the cost for group health and life insurance.Dental and vision coverage are also available. More information can be found at www.groupbenefits.org.
Deferred Compensation ? As a supplemental retirement savings plan for employees, the State offers a Deferred Compensation Plan for tax deferred savings.
Holidays and Leave ? State employees receive the following paid holidays each year: New Year's Day, Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day.Additional holidays may be proclaimed by the Governor. State employees earn sick and annual leave which can be accumulated and saved for future use.Your accrual rate increases as your years of service increase.
Retirement ? State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): Louisiana State Employees Retirement System (www.lasersonline.org), Teacher's Retirement System of Louisiana (www.trsl.org), Louisiana School Employees' Retirement System (www.lsers.net), among others. LASERS has provided thisvideo to give you more detailed information about their system.
01
The incumbent of this position is required to work various shifts, including days, nights, holidays, and weekends. If hired, will you be able to meet this requirement?

  • Yes
  • No
02
To ensure compliance with DPS-PSS Policy 01-02.01 Nepotism, no individual may be hired, promoted, demoted or transferred within DPS, if the individual is related to another employee who is, or would be, within their line of supervision. Relative is defined as: child, step-child, sibling, spouse, parent, step-parent, aunt, uncle, niece, nephew, grandchild, grandparent, and any "in law" relationship. Are you related to anyone employed with the Department of Public Safety, Public Safety Services?

  • Yes
  • No
03
If you answered yes to the above question, please list the name of your relative and relationship.

    04
    Have you ever been on probation or sentenced to jail/prison as a result of a felony conviction or guilty plea to a felony charge?

    • Yes
    • No
    05
    If 'YES', give the law enforcement authority (city police, sheriff, FBI, etc), the offense, place and disposition of case. If 'NO', enter N/A.

      * Required Question