This vacancy is located in the Louisiana State Police Region 1 Communications/Crisis Response Section-Baton Rouge and may be used to fill positions #50463665.
*THIS POSITION MAY BE FILLED AS A FOUR (4) YEAR JOB APPOINTMENT*
This position is shift work, rotating days and nights, to include weekends and holidays. This is a dispatch position with the use of a radio to communicate with Troopers and DPS Officers. All radio traffic is typed into the log while answering phone calls from the public and other law enforcement agencies requesting assistance.
Preferred skills include: high level of multi-tasking and proficient typing skills
No Civil Service test scoreis required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process by selecting the 'Applications' link after logging into their account. Below are the most common status messages and their meanings.
Application received- Your application has been submitted successfully.
Evaluating experience- Your application is being reviewed to ensure you meet the minimum qualifications for the position.
Minimum Qualification Review ? See History? Click the History link for the results of your application review. Passing candidates will designate as "Pass". Failing candidates will designate as "Fail".
Eligible for consideration- You are among a group of applicants who MAY be selected for the position.
Eligible Pending Supplemental Qualification Review- Only candidates meeting the supplemental qualification will be eligible for referral.
Referred to hiring manager for review- Your application has been delivered to the hiring manager. You may or may not be called for an interview.
Position filled- Someone has been selected for the position.
Position canceled- The agency has decided not to fill the position.
The State of Louisiana only accepts online applications. Paper applications will not be accepted. Computer access is available at your local library, at local LouisianaWorkforce CommissionBusiness Career Solutions Centers,and at the State Civil Service Testing and Recruiting Center at 5825 Florida Boulevard, Room 1070, Baton Rouge, LA 70806. If you require an ADA accommodation, please contact our office at (225) 925-1911 or Toll Free: (866) 783-5462 during business hours for additional assistance.
(Please note: Libraries and LWC centers cannot provide in-depth assistance to applicants with limited computer skills; therefore, we suggest that such applicants have someone with computer proficiency accompany them to these facilities to assist with the computer application process. Also, no State Civil Service employees are housed at the libraries or LWC centers to answer specific questions about the hiring process. Such questions should be directed to the State Civil Service Testing and Recruiting Center at the phone numbers above or by visiting the office on Florida Blvd. where assistance is available. Information is also provided on our job seeker website athttps://jobs.civilservice.louisiana.gov/).
"The Department of Public Safety and Corrections, Public Safety Services, is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. For more information on employment-related resources available for those with disabilities, refer to theLouisiana Employment Resource Guide"
For further information about this vacancy contact:
State of Louisiana Department of Public Safety
ATTN: Danielle Hett
P.O. Box 66614
Baton Rouge, LA 70896
Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Commission on Higher Education; the New England Commission of Higher Education; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.
Function of Work:
To receive and respond to requests from enforcement officers/agents through telecommunication equipment. Acts as the point of contact with the general public for emergency situations, accidents, complaints, etc.
Level of Work:
Direct from a Communications Supervisor or other Administrator.
Location of Work:
All Enforcement Communication Centers.
Differs from Communications Officer 1 by performing experienced level duties which require increased independence.
Differs from Communications Officer 3 by lack of advanced level duties which require complete independence.Examples of Work
Receive and respond to informational requests by officers/agents.
Receive, analyze, prioritize, and respond to general public complaints and inquiries. Alert the nearest officer/agent, dispatch to location, and relay the information.
Search, enter, modify, and delete computerized records for vehicle registrations, driver licenses, other licenses, wanted felons, missing persons, unidentified persons or bodies, stolen property, etc. in the appropriate computer database.
Maintain proper record keeping and update desk log during communications.
* Required Question